Locum doctors FAQs

How long does it take to register?

The registration process can be completed within 48 hours if you have required documentation readily available including a current DBS on the update service. Follow our simple r egistration process today.

How will I be informed of locum work?

Our recruitment team will work in a way that suits you - this can be either by telephone, email or text or a combination of the three methods.

How will I be paid?

As an agency we are able to pay through PAYE, a compliant umbrella company, or via your own PSC (IR35 public sector deductions will apply to payments).

When will I be paid?

If you are paid via A&E Agency, we run several payrolls weekly:

If you are paid through one of the NHS trust’s direct engagement portals, your recruitment consultant will be able to provide more information as each payment process varies.

Will I be paid for my breaks?

A standard NHS trust will deduct 20 minutes for shifts over six hours and one hour for shifts over 12 hours. However, trusts and private providers have their own break policies. You should speak to your recruitment consultant about each trust/provider and choose who you want to work with accordingly.

Do I get holiday pay?

Yes, as a PAYE or umbrella worker you will receive a base rate of pay and holiday pay. If you work through your own PSC your holiday pay is paid by your PSC.

I booked a shift through A&E Agency but I am being paid by the client. Why is this?

Over the last few years it has become increasingly common for trusts to use agency workers through direct engagement platform such as PWC’s STAFFflow. Direct engagement is where the agency arranges an introduction of a worker for a set contract with an agreed pay rate in which the trust pays you directly. This enables the trust to save VAT on the workers rate ensuring the trust can maximise their savings when using temporary workers. If you are being paid by the client, this is nothing to be concerned about.

Who will I deal with?

On registration you will be assigned a dedicated recruitment consultant. As each recruitment consultant will solely look after one specialty in a particular location, this ensures you are provided with as much information on the hospital, department and job role as possible. With one dedicated recruitment consultant, you will only be notified of the work relevant to your specialty and skills.

Will I be notified of my documents expiring?

Yes – our dedicated compliance team will contact you to ensure all documentation is kept up to date. This ensures you don’t miss out on any work due to not meeting the necessary framework compliance requirements.